Privacy Policy
Please note: this English text is provided for information only. The binding version is the Turkish original, which governs in the event of any discrepancy. Read the Turkish text.
Last updated: 14 October 2025
This Privacy Policy describes how BRIDAYSTORE (the "Site", "we", "us" or "our") collects, uses and shares your personal information when you visit the Site, use our services, make a purchase from bridaystore.com (the "Site"), or otherwise communicate with us in connection with the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" mean you as a user of the Services, whether you are a customer, a website visitor or another individual whose information we collect under this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use and sharing of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the site, update the "Last updated" date, and take any other steps required by applicable law.
How we collect and use your personal information
In order to provide the Services, we collect and have collected personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, to provide, develop or improve the Services, to comply with applicable legal obligations, to enforce applicable terms of service, and to protect or defend the Services, our rights and the rights of our users or others.
What personal information we collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we mean information that identifies, relates to, describes or can be associated with you. The sections below describe the categories and specific types of personal information we collect.
Information we collect directly from you
Information you submit directly to us through our Services may include:
- Contact details, including your name, address, telephone number and email address.
- Order information, including your name, billing address, delivery address, payment confirmation, email address and telephone number.
- Account information, including your username, password, security questions and other information used for account security purposes.
- Customer support information, including information you choose to share with us when you contact us, for example when sending a message through the Services.
Some features of the Services may require you to give us certain information about yourself directly. You may choose not to share that information, but doing so may prevent you from using or accessing those features.
Information we collect about your use
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information relating to your interaction with the Services.
Information we obtain from third parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, for example:
- Service providers that support our Site and our Services.
- Our payment processors, who collect your payment information (for example bank account, credit or debit card details, billing address) in order to process your payment, fulfil your orders and provide you with the products or services you requested, in performance of our contract with you.
- When you visit our Site, open or click on the emails we send you, or interact with our Services or advertising, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. See also the Third-Party Websites and Links section below.
How we use your personal information
- Providing products and services. We use your personal information to provide you with the Services in performance of our contract with you, including to process your payments, fulfil your orders, send you notifications relating to your account, purchases, returns, exchanges or other transactions, create, maintain and otherwise manage your account, arrange shipping, facilitate returns and exchanges, and other features and functionality relating to your account.
- Marketing and advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email, text message or post, and showing you advertisements for products or services. This may include using your personal information to better tailor our Services and to advertise on our Site and on other websites.
- Security and fraud prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, unlawful or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
- Communicating with you and improving the Services. We use your personal information to provide you with customer support and to improve our Services. This is in our legitimate interests in being responsive to you, providing effective services to you and maintaining our business relationship with you.
Cookies
Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and to better understand user interaction with the Services (in our legitimate interests to administer, improve and optimise the Services). We may also permit third parties and service providers to use Cookies on our Site to better tailor services, products and advertising on our Site and on other websites.
Most browsers accept Cookies automatically by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please note that removing or blocking Cookies may negatively affect your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or to become unavailable. Please also note that blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
How we share personal information
In certain circumstances we may share your personal information with third parties for the performance of a contract, for legitimate purposes and for other reasons subject to this Privacy Policy. Such circumstances may include:
- With vendors or other third parties who perform services on our behalf (for example IT management, payment processing, data analytics, customer support, cloud storage, order fulfilment and shipping).
- With business and marketing partners, to provide services and advertising to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- With your permission, when you direct us, request us or otherwise permit certain information to be shared with third parties, for example by shipping you a product or by using social media widgets or login integrations.
- With our affiliates or others within our corporate group, in our legitimate interests in running a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights and the rights of our users or others.
We disclose the following categories of personal information and sensitive personal information about users for the purposes set out above in "How we collect and use your personal information" and "How we share personal information":
| Category | Categories of recipients |
|---|---|
|
|
We do not use or share your sensitive personal information without your consent or for the purpose of inferring characteristics about you.
Over the past 12 months we have "sold" and "shared" personal information for the purposes of advertising and marketing as follows (these terms are used as defined in applicable law).
| Category of personal information | Categories of recipients |
|---|---|
| Identifiers such as name, email address and telephone number | Business and marketing partners |
| Commercial information such as records of products or services purchased | Business and marketing partners |
| Usage Data | Business and marketing partners |
Third-party websites and links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of the information found on them. Information you provide in public or semi-public environments, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms, without any restriction on use by us or a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on those platforms or of their owners or operators, except as disclosed in the Services.
Children's data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) the personal information of individuals under 16 years of age.
Security and retention of your information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security". In addition, information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, to comply with legal obligations, to resolve disputes or to enforce other applicable contracts and policies.
Your rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in certain cases we may decline your request as permitted by law.
- Right of access / to know: You may have a right to request access to the personal information we hold about you, including details of the ways in which we use and share your information.
- Right to delete: You may have a right to request that we delete the personal information we hold about you.
- Right to correct: You may have a right to request that we correct inaccurate personal information we hold about you.
- Right to portability: You may have a right to receive a copy of the personal information we hold about you and to request that it be transferred to a third party, subject to certain conditions and exceptions.
- Restriction of processing: You may have a right to ask us to stop or restrict our processing of personal information.
- Withdrawal of consent: Where we rely on consent to process your personal information, you may have the right to withdraw that consent.
- Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our refusal.
- Managing communication preferences: We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option shown in the emails we send you. If you opt out, we may still send you non-promotional emails, such as those about your account or the orders you have placed.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you, such as your email address or account details, to verify your identity before providing a substantive response to your request. In accordance with applicable law, you may appoint an authorised agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to prove that you have authorised them to act on your behalf, and we may need to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or to lodge your complaint with your local data protection authority.
International users
Please note that we may transfer, store and process your personal information outside the country in which you live. Your personal information is also processed by staff and third-party service providers and partners in those countries.
If we transfer your personal information out of Europe, we will rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the relevant competent authority of the United Kingdom, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please call or email us at: [email protected], or contact us at: Süleyman Çelebi Caddesi 17E, İstanbul, 34480, TR.